Please Note: all custom engraving orders WILL NOT BE COMPLETED if you do not send in your artwork for review prior to placing your custom engraving order.

 

Refunds, returns and exchanges are NOT accepted for any Create Your Own (CYO) engraved items after purchase.

 

Please know that however your message is typed here will be engraved EXACTLY AS IS (including any caps, punctuation marks, numbers or symbols.) If an item needs to be remade due to a customer error, please know that an additional fee will be charged. Please note that if a design cannot be executed we will contact you to discuss alternatives.

 

For any questions or comments please contact us at info@alisamichelle.com or if urgent, please call us at (818) 763-2949.